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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sosamma John

August 18, 2024

5  out of  5
rating by Sosamma John
"We had the privilege having Amanda Glover for our auto, life and home owner insurances. Amanda took the time to get all the information we needed and answered of all our questions. She gave us all the information we needed to make the best decision. We enjoyed working with her. We highly recommend her for her sincere service. Thank you so much. - Sosamma John"
We responded:
"Thank you for the review and letting us help with your insurance needs!"
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Janet Sam

August 16, 2024

5  out of  5
rating by Janet Sam
"Riley has been so helpful answering my questions and very professional. Thank you for all your help."
We responded:
"Thank you Janet for the 5 star review! "
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Margaret Quain

August 5, 2024

5  out of  5
rating by Margaret Quain
"I was recently married and both my husband and I had policies with State Farm; however we each had our own agents. In an effort to simplify things, we wanted to combine all policies under one agency. Jill from Brett Twitty's office worked with us to make the change. She was professional, prompt and knowledgeable. We are extremely confident that Brett and staff will handle all of our insurance needs!"
We responded:
"We really appreciate you choosing our office to help handle your needs! Thanks, Margaret! "
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Michael Tessner

August 3, 2024

5  out of  5
rating by Michael Tessner
"Riley has helped me with auto and now home insurance. He is knowledgeable and thorough and a delight to work with. He is a good man and employee."
We responded:
"So happy to hear you’re happy with our team. Thank you for letting us help with your insurance needs. "
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Nicole Smith

August 1, 2024

5  out of  5
rating by Nicole Smith
"Awesome customer service, quick, easy.."
We responded:
"Thank you for the 5 stars!"
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R Ski

August 1, 2024

5  out of  5
rating by R Ski
"If you're looking for an insurance agent, I highly recommend Riley Wells. His knowledge of the products, attention to detail and responsiveness are all top-notch. I have called him many times with questions and he has always called be back promptly. He is also patient. I have never felt rushed. If he does not immediately know an answer to a question, he finds out and calls you back later. 5 stars across the board!!"
We responded:
"We appreciate your feedback! Thanks for being our client!"
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Sofia Gumeniuck

July 31, 2024

5  out of  5
rating by Sofia Gumeniuck
"Wonderful team, always there to help!"
We responded:
"Thanks for the great review, Sofia! "
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Becky Perthel

July 23, 2024

5  out of  5
rating by Becky Perthel
"Following a car accident the staff at Twitty State Farm were helpful, knowledgeable, and kind. Brett and his staff went the extra mile to make sure all our concerns and questions were addressed and helped us through a rough ordeal."
We responded:
"We are glad to be able to help when your family needs us the most. Thank you for the kind words and stellar review. "
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Christopher H

July 22, 2024

5  out of  5
rating by Christopher H
"I enjoy having automobile insurance coverage and homeowners insurance coverage through Brett Twitty State Farm Insurance for many years now. Today I had four questions and Riley listened to me patiently then answed them quickly and thoroughly ! This office is very professional."
We responded:
"Thank you, Chris! We appreciate the kind words and the 5 stars!"
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evan berry

July 22, 2024

5  out of  5
rating by evan berry
"Kim Bruns is an outstanding insurance agent who goes above and beyond to provide exceptional service. Her deep knowledge of the insurance industry, coupled with her genuine care for her clients, ensures that you receive the best coverage tailored to your needs. Kim's attention to detail, responsiveness, and willingness to explain complex policies in an understandable way make working with her a pleasure. She consistently demonstrates professionalism and dedication, making her a trusted advisor for all my insurance needs. I highly recommend Kim Bruns for her exemplary service and expertise."
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Sandy Stewart

July 22, 2024

5  out of  5
rating by Sandy Stewart
"I alway get competent and courteous service from my State Farm Agent. Tku"
We responded:
"Thank you, Sandy for the 5 stars! "
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Jon Leung

July 16, 2024

5  out of  5
rating by Jon Leung
"Highly recommend Kim Bruns! She is very helpful in providing the best quotes and explaining everything thoroughly."
We responded:
"Thank you for the great review and letting us help with your insurance needs"
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Kelsey Wells

June 20, 2024

5  out of  5
rating by Kelsey Wells
"Riley is a very well-spoken, helpful, knowledgeable employee - I'm planning to purchase life insurance soon thanks to the great information and options he's presented me. Additionally, the whole office staff seems very kind and like a well-run machine, up to and including Brett, who I understand is very engaged with his team and great to work with/for."
We responded:
"Thank you for the great review, we appreciate your kind words!"
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Ashur Khan

June 17, 2024

5  out of  5
rating by Ashur Khan
"I had the pleasure of working with Amanda Glover for my auto insurance. I initially looked on the website and I was thinking about pulling the trigger online, but I thought let me just call and see if that would be better. I'm sure glad I did. Amanda took the time to get me all the information I needed, answered all of my questions, and helped me make the best decision for me and my family. She gave me all that I needed to make the best decision instead of being a typical sales rep who pushes products on an individual. I enjoyed working with her so much that a month later I bought another vehicle and worked with her again to get it insured. Amanda is my go to person for future insurance needs. Ask for Amanda if you go to this office for your insurance needs. Thanks Amanda and State Farm! - Ashur Khan"
We responded:
"Thanks you for letting us help with your insurance needs! "
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Rachael Kaplan

June 7, 2024

5  out of  5
rating by Rachael Kaplan
"Very friendly and helpful staff. Loved working with this company, and always responsive to emails and claims."
We responded:
"Thanks you for the 5 stars!"
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Lisa Koss

May 30, 2024

5  out of  5
rating by Lisa Koss
"Agents are very nice and knowledgable. Thank you to Kim for being so helpful and patient while guiding us through the claims process so seamlessly."
We responded:
"Thank you for the review, Lisa. Glad to hear Kim was able to guide you through the claims process. We are happy to help!"
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Susan Morris

May 28, 2024

5  out of  5
rating by Susan Morris
"As always - my State Farm agent addressed my issue. They are fantastic!"
We responded:
"So happy we were able to help! Thank you for the 5 stars, Susan! "
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Gbemisola Adeboye

May 23, 2024

5  out of  5
rating by Gbemisola Adeboye
"Amanda is very prompt, polite and professional. I like the services she gave me on my car insurance."
We responded:
"So happy that Amanda was able to take care of you. Thank you for the wonderful review!"
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Carol Morris

May 22, 2024

5  out of  5
rating by Carol Morris
"Good insurance and affordable price"
We responded:
"We appreciate the 5 star review! Thank you, Carol"
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Bruce Weaver

April 26, 2024

5  out of  5
rating by Bruce Weaver
"We are very happy with Mr Well’s professional approach to our insurance needs. The conversion from our old company to State Farm was painless and hassle free. His attention to our concerns won our continuing confidence."
We responded:
"Thank you, Bruce for letting us help with your insurance needs. We appreciate doing business with you. "
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Kevin Chang

March 26, 2024

5  out of  5
rating by Kevin Chang
"Friendly and helpful staff. Riley is a great asset to the team at State Farm. Always helpful and friendly. Very happy customer."
We responded:
"We are happy to hear you’ve had a great experience with our office. Thank you for the review, Kevin. "
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Zerachya Shicker

March 21, 2024

5  out of  5
rating by Zerachya Shicker
"So far I'm very satisfied, no complaints whatsoever. I'm a first time homeowner and auto owner, so I told Brett to bear with me and he was totally patient and explained anything I needed explanation on. After my initial contact with Brett, I've mostly been dealing with Riley. He's great! He is proactive in calling me when he needs info and when I call him, he's very available, very responsive. Just like Brett, he explains whenever necessary. I recommend using Brett and Riley over at State Farm"
We responded:
"Zerachya, we appreciate you letting us help with your insurance needs. Thank you for being our client! We look forward helping with all your needs. "
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Iuliia K

March 20, 2024

5  out of  5
rating by Iuliia K
"Brett is very knowlegdable and was able to help with selecting th eright coverage."
We responded:
"Thank you for the 5 stars! We look forward to helping with all your insurance needs "
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Danny Ahlers

March 19, 2024

5  out of  5
rating by Danny Ahlers
"Everyone from State Farm is always there able to explain, answer almost every question I have, and the prices are always great to hear and better than previous car insurance. Highly communicative and more"
We responded:
"We appreciate your review, Danny. Thank you for your business and the 5 star review! "
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Bob Cavaiani

March 19, 2024

5  out of  5
rating by Bob Cavaiani
"I just wanted to say thanks to the crew at this fine office. Last week one of my vehicles was pummeled by a thunderstorm that dumped massive size hail causing a large amount of damage. I contacted my State Farm office and spoke to Amanda. Her guidance was incredible, and her help made this bad experience turn out to be a bittersweet one. Amanda made the process of getting my vehicle in for repair seamless and its already being fixed as I type. I must say I have hardly ever used my insurance and usually only speak of it when I am making a monthly payment. All those payments paid off and thanks to the great team at Brett Twitty's State Farm office in Schaumburg we should have our repaired truck back in service soon. A huge shout out to Amanda and the rest of the team at State Farm, I appreciate your help and guidance more than I can tell you via a keyboard. If you want competent hard working diligent staff call this crew. Again, thank you so much Respectfully Bob Cavaiani"
We responded:
"Thank you for the kind words. Sorry to hear this happened but so glad we were able to be there for you and guide you through the insurance claim process. "